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        SMS Delivery Delays to Telefonica in Colombia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Colombia. This incident has been resolved.
        Posted Apr 13, 2025 - 02:23 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 13, 2025 - 00:32 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Telefonica in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 12, 2025 - 22:40 PDT

        Update

        We are continuing to investigate the issue with SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 12, 2025 - 15:45 PDT

        Update

        We are continuing to investigate the issue with SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 12, 2025 - 11:56 PDT

        Update

        We are continuing to investigate the issue with SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 12, 2025 - 10:09 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Telefonica in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 12, 2025 - 09:11 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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