SMS Delivery Delays to Claro Network in Chile.

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.

Posted Sep 18, 2025 - 23:54 PDT

Monitoring

We are observing recovery in SMS delivery when sending messages to the Claro network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 22:03 PDT

Update

We are still experiencing SMS delivery delays when sending messages to the Claro network in Chile. Our engineers are continuing to investigate with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 18:15 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are continuing investigating with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 18, 2025 - 15:23 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are continuing investigating with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2025 - 14:29 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2025 - 13:32 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).