Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to Germany Lycamobile Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery failures to Germany's Lycamobile Network. This incident has been resolved.
      Posted Nov 18, 2020 - 21:39 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 18, 2020 - 18:48 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 18, 2020 - 10:48 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 18, 2020 - 06:48 PST
      Investigating
      We are experiencing intermittent SMS delivery failures to Germany's Lycamobile Network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Nov 18, 2020 - 04:48 PST
      Update
      We continue to monitor SMS delivery to Germany's Lycamobile Network and will update this post whenever new information becomes available.
      Posted Nov 18, 2020 - 02:21 PST
      Monitoring
      We are observing successful SMS delivery to Germany's Lycamobile Network and will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 18, 2020 - 00:09 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 17, 2020 - 19:42 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 17, 2020 - 15:40 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 17, 2020 - 13:43 PST
      Update
      We are experiencing delivery failures sending SMS messages to Germany's Lycamobile Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 17, 2020 - 12:46 PST
      Investigating
      We are experiencing delivery failures sending SMS messages to Germany's Lycamobile Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 17, 2020 - 12:37 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).