Whatsapp Inbound and Outbound Message Delays

Incident Report for Twilio

Resolved

We are no longer experiencing Whatsapp outbound delivery delays. This incident has been resolved.

Posted Mar 09, 2024 - 20:10 PST

Monitoring

We are observing recovery in Whatsapp outbound delivery delays. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 09, 2024 - 19:40 PST

Update

We are experiencing Whatsapp inbound and outbound message delivery delays. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 09, 2024 - 18:51 PST

Investigating

Our monitoring systems have detected a potential issue with Whatsapp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 09, 2024 - 18:34 PST

This incident affected: ACCOUNT SECURITY (Verify) and PROGRAMMABLE MESSAGING (WhatsApp Messaging).