Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Poor quality on U.S. inbound calls

        Incident Report for Twilio

        Resolved

        The service is operating normally at this time.
        Posted Oct 09, 2015 - 17:33 PDT

        Monitoring

        Inbound calls performance has returned to normal levels. We are continuing to monitor.
        Posted Oct 09, 2015 - 15:54 PDT

        Identified

        We've identified what we believe to be the cause of degraded audio quality and are working with our partners to resolve this issue.
        Posted Oct 09, 2015 - 14:58 PDT

        Investigating

        We are experiencing degraded audio quality with a subset of inbound calls to US numbers.
        Posted Oct 09, 2015 - 14:27 PDT