SMS Short Code Delivery Issues for Sprint handsets

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted May 12, 2016 - 20:03 PDT

Monitoring

Sprint has resolved the issues with SMS short code delivery failures. We will continue to monitor. All services are fully operational.

Posted May 12, 2016 - 16:26 PDT

Update

We continue to experience SMS short code delivery failures to Sprint handsets. Our carrier partner has acknowledged the problem and are working to restore their service. Next update in 2 hours.

Posted May 12, 2016 - 15:18 PDT

Identified

We continue to experience SMS short code delivery failures to Sprint handsets. Our carrier partner has acknowledged the problem and are working to restore their service. Next update in 60 minutes.

Posted May 12, 2016 - 14:05 PDT

Update

We are currently experiencing SMS short code message delivery failures to Sprint handsets. We are working with our carrier partner to restore service. Next update in 60 minutes.

Posted May 12, 2016 - 13:05 PDT

Investigating

We are currently experiencing SMS short code failures to Sprint handsets. We are working with our carrier partner to restore service. Next update in 30 minutes.

Posted May 12, 2016 - 12:20 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).