Wireless: Mobile-originated voice calls not working for newly activated SIMs

Incident Report for Twilio

Resolved

All systems are operating normally at this time.

Posted Jan 26, 2018 - 13:33 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We will post another update in 12 hours.

Posted Jan 26, 2018 - 09:29 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We will post another update in 12 hours.

Posted Jan 25, 2018 - 19:42 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We will post another update in 12 hours.

Posted Jan 25, 2018 - 08:35 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We will post another update in 12 hours.

Posted Jan 24, 2018 - 20:53 PST

Identified

We are working with our carrier partner to resolve the issue. We will post another update in 4 hours.

Posted Jan 24, 2018 - 16:32 PST

Investigating

Our engineering team is investigating an issue with outbound voice calls for SIMs activated after 1:40 pm PST. We will publish another update in 1 hour

Posted Jan 24, 2018 - 15:19 PST