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        SMS Delivery Delays When Sending Messages to PT Hutchison Network in Indonesia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. This incident has been resolved.
        Posted Aug 20, 2024 - 01:36 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 23:40 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 19, 2024 - 20:01 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 18, 2024 - 20:10 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 17, 2024 - 20:10 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 16, 2024 - 20:10 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 16, 2024 - 04:10 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 15, 2024 - 20:22 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 15, 2024 - 16:13 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 15, 2024 - 14:32 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to PT Hutchison Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 15, 2024 - 13:32 PDT

        Investigating

        We've become aware of a potential issue with SMS delivery delays to PT Hutchison Network in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 15, 2024 - 13:20 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).
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