We are observing successful SMS delivery to Brazil and no longer experiencing SMS failures. This incident has been resolved.
Posted Nov 30, 2020 - 19:26 PST
Monitoring
We are observing successful SMS delivery to Brazil for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.
Posted Nov 30, 2020 - 18:02 PST
Update
We are still experiencing delivery failures to Brazil - all Networks when sending from local long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 30, 2020 - 14:03 PST
Update
We are still experiencing delivery failures to Brazil - all Networks when sending from local long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 30, 2020 - 11:56 PST
Update
We are experiencing delivery failures to Brazil - all Networks when sending from local long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 30, 2020 - 11:03 PST
Investigating
We are experiencing delivery failures on all Brazil long code carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 30, 2020 - 10:39 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).