SMS Delivery Delays to Zain Kuwait

Incident Report for Twilio

Resolved

This incident has now been resolved

Posted Aug 12, 2020 - 05:50 PDT

Monitoring

We are observing successful SMS delivery to Zain Kuwait. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours, or as soon as more information becomes available.

Posted Aug 12, 2020 - 04:00 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Zain Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in two hours, or as soon as we have additional information.

Posted Aug 12, 2020 - 02:17 PDT

Update

We are experiencing SMS delivery delays when sending messages to Zain Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in one hour, or as soon as we have additional information.

Posted Aug 12, 2020 - 01:06 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 12, 2020 - 00:56 PDT