Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Network issues in east coast data center

        Incident Report for Twilio

        Resolved

        All services are operating normally.
        Posted Jan 14, 2016 - 18:21 PST

        Monitoring

        All systems are working normally. We are continuing to monitor all services.
        Posted Jan 14, 2016 - 16:32 PST

        Update

        A portion of MMS messages are being queued. We are working on resolving the issue. Messages will be processed normally when service is fully restored.
        Posted Jan 14, 2016 - 16:28 PST

        Identified

        We have resolved network connectivity issues. Queued inbound messages are being processed and we expect queues to clear in few minutes.
        Posted Jan 14, 2016 - 16:05 PST

        Update

        We are experiencing delays for approximately 30% of inbound SMS messages. Messages will be queued and delivered once network issues are resolved.
        Posted Jan 14, 2016 - 15:48 PST

        Investigating

        We are investigating network issues in our east coast data center.
        Posted Jan 14, 2016 - 15:38 PST
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