Inbound Messages stopped showing Messaging Service SID

Incident Report for Twilio

Resolved

The issue with inbound messages not displaying the Messaging Service SID has been resolved, and the messaging service is now operating normally.

Posted Feb 23, 2024 - 19:05 PST

Monitoring

Inbound messages are now properly showing the Messaging Service SID. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 23, 2024 - 18:43 PST

Update

Inbound messages stopped showing Messaging Service SID. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Feb 23, 2024 - 17:52 PST

Investigating

Our monitoring systems have detected a potential issue, inbound messages stopped showing Messaging Service SID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 23, 2024 - 17:40 PST

This incident affected: PROGRAMMABLE MESSAGING (Messaging Services).