Issue with Console navigation for some Enterprise customers

Incident Report for Twilio

Resolved

The issue with Console navigation has been resolved and the Console is operating normally at this time.

Posted Jul 31, 2020 - 03:20 PDT

Update

Some Enterprise customers are currently unable to view the “Resold Customers” menu item in the Admin Center for Reseller Organizations. Our engineers are investigating and we will provide an update within 1 hour.

Posted Jul 31, 2020 - 02:56 PDT

Investigating

Our monitoring systems have detected a potential Console issue that would impact some of our Enterprise customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 31, 2020 - 02:44 PDT

This incident affected: DEVELOPER TOOLS (Console).