Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Connectivity Instability Issues
Incident
Report for Twilio
Resolved
We are no longer experiencing connectivity issues with SMS, Voice and IOT. This incident has been resolved.
Monitoring
We are observing recovery for connectivity issues with SMS, Voice and IOT. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are still experiencing issues with SMS, Voice and IOT. Our engineers are investigating. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing issues with SMS, Voice and IOT. Our engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are experiencing issues with SMS, Voice and IOT. Our engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile, Conference, Recording, Queue, Text-to-Speech, Recording Transcriptions, TwiML, Voice Insights, Speech Recognition) and PROGRAMMABLE MESSAGING (SMS).