Inbound and outbound short code SMS in US degraded towards Sprint Network

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Nov 07, 2018 - 05:14 PST

Investigating

We have detected an issue for inbound short code SMS from the Sprint network in the US. Outbound short code SMS to Sprint network are delivering but with delayed Message Status Events (delivery report). We will provide an update when we have further information.

Posted Nov 07, 2018 - 01:31 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).