Issue in Deleting SMS Resources

Incident Report for Twilio

Resolved

We have fully investigated the issue with Unable to delete messages, messages reappear, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Nov 16, 2021 - 04:04 PST

Update

We've become aware of a potential issue in deleting messages, messages reappear. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information

Posted Nov 16, 2021 - 03:37 PST

Investigating

We've become aware of a potential issue with Unable to delete messages, messages reappear. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 16, 2021 - 02:54 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).