On Call Engineers are Investigating an issue

Incident Report for Twilio

Resolved

We have fully investigated the issue with emails reaching porting@twilio.com, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jun 24, 2024 - 15:40 PDT

Investigating

We have detected a potential issue with emails reaching porting@twilio.com. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 24, 2024 - 14:41 PDT

This incident affected: TWILIO PLATFORM (Customer Support Center).