Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
500s From Flex TaskRouter Public APIs
Incident
Report for Twilio
Resolved
We are no longer experiencing 500 error codes from Flex TaskRouter public APIs. This incident has been resolved.
Monitoring
Flex TaskRouter public APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to investigate an elevated rate of 500 errors from Flex TaskRouter public APIs. Our engineers are working on the issue, and we will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are currently investigating an elevated rate of 500 errors from Flex TaskRouter public APIs. Our engineers are working on the issue, and we will provide another update in 15 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue related to 500s from taskrouter public APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (TaskRouter).