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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
Voice Call Failures for a Subset of Twilio Phone Numbers to El Salvador
Incident
Report for Twilio
Resolved
The issue affecting inbound voice call failures for a subset of Twilio phone numbers in El Salvador has been resolved, and the service is currently functioning normally.
Monitoring
We have started seeing recovery for calls to a subset of Twilio El Salvador phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to observe call failures for a subset of Twilio El Salvador phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures for a subset of Twilio El Salvador phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, North America).