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        Scheduled maintenance
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        United States and Canada Voice Carrier Partner Maintenance - Emergency Services

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been completed.
        Posted Nov 21, 2024 - 02:00 PST

        In progress

        Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Posted Nov 21, 2024 - 01:00 PST

        Scheduled

        Our Voice carrier partner in the United States and Canada is conducting a planned maintenance from 21 Nov 2024 at 01:00 PST until 21 Nov 2024 at 02:00 PST for Emergency Services.



        During the maintenance window, some emergency calls may be routed to the Emergency Call Relay Center (ECRC) instead of directly to the Public Safety Answering Point (PSAP). All emergency calls will still connect successfully.
        Posted Nov 15, 2024 - 09:58 PST
        This scheduled maintenance affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, TwiML US1), ELASTIC SIP TRUNKING US1 (Termination US1), and CARRIER NETWORK (Voice, North America).