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        SMS Delivery Delays to CTBC Celular SA (CTBC)

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to to CTBC Celular SA (CTBC). This incident has been resolved.
        Posted Nov 09, 2024 - 13:17 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2024 - 11:33 PST

        Update

        We continue to experience SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 09, 2024 - 07:38 PST

        Update

        We continue to experience SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2024 - 05:41 PST

        Investigating

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 09, 2024 - 04:46 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2024 - 02:47 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 09, 2024 - 01:58 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 08, 2024 - 22:51 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 08, 2024 - 21:59 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 08, 2024 - 20:03 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 08, 2024 - 19:05 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 08, 2024 - 17:16 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 08, 2024 - 15:15 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 08, 2024 - 14:14 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).