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        WhatsApp: inbound_receipt traffic for WA-CloudAPI

        Incident Report for Twilio

        Resolved

        No customer impact.
        Posted Aug 19, 2025 - 20:19 PDT

        Investigating

        Our monitoring systems have detected a potential issue with WhatsApp: inbound_receipt traffic for WA-CloudAPI. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 19, 2025 - 20:08 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
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