Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Programmable Voice issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jul 12, 2021 - 14:10 PDT

Update

We are continuing to investigate this issue.

Posted Jul 12, 2021 - 14:08 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 12, 2021 - 13:51 PDT