SMS Delivery Failures to Viettel Network in Tanzania

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Viettel Network in Tanzania. This incident has been resolved.

Posted Dec 10, 2023 - 14:30 PST

Monitoring

We are observing successful SMS delivery for Viettel Network in Tanzania. We will continue to monitor to ensure full service recovery. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Dec 10, 2023 - 12:45 PST

Update

We continue to experience SMS delivery failures for Viettel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 10, 2023 - 04:41 PST

Update

We are still experiencing SMS delivery failures for Viettel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 10, 2023 - 00:53 PST

Update

We are still experiencing SMS delivery failures for Viettel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2023 - 22:58 PST

Investigating

We are experiencing SMS delivery failures Viettel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Dec 09, 2023 - 22:11 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).