Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Conversations Outbound Message Delays
Incident
Report for Twilio
Resolved
The issue affecting some Email and SMS outbound messages has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for delays in some Email and SMS outbound messages. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for delays in some Email and SMS outbound messages. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We have identified the issue causing delays in some Email and SMS outbound messages. New SMS Outbound Messages are no longer experiencing delays. We will provide another update within 4 hours or sooner if more information becomes available.
Update
We have identified the issue causing delays in some Email and SMS outbound messages. We will provide another update within 4 hours or sooner if more information becomes available.
Update
We have identified the issue causing delays in some Email and SMS outbound messages. We will provide another update within 2 hours or sooner if more information becomes available.
Identified
We have identified the issue causing delays in some Email and SMS outbound messages. We will provide another update within 2 hours or sooner if more information becomes available.
Update
We are currently investigating an issue causing delays in some Email and SMS outbound messages. We will provide another update within 1 hour or sooner if more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Conversation API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Conversations) and PROGRAMMABLE MESSAGING (Conversations).