Inbound SMS Delivery Failures from Colombia Quiubas network to Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays from Colombia Quiubas to Twilio short codes. This incident has been resolved.

Posted May 30, 2021 - 16:15 PDT

Monitoring

We are observing successful SMS delivery from Colombia Quiubas to Twilio short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 30, 2021 - 14:14 PDT

Update

We continue to experience delivery failures sent from Colombia Quiubas to Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 30, 2021 - 09:36 PDT

Investigating

We continue to experience delivery failures sent from Colombia Quiubas to Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 30, 2021 - 05:26 PDT

Monitoring

We are observing successful SMS delivery from Colombia Quiubas to Twilio short codes for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 30, 2021 - 03:32 PDT

Update

We are experiencing delivery failures sent from Colombia Quiubas to Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 30, 2021 - 01:43 PDT

Investigating

Our monitoring systems have detected a potential issue impacting receiving messages from Quiubas network in Colombia to Twilio short codes. Our engineers have been alerted and are actively investigating. We will provide another update within 1 hour or as soon as more information becomes available.

Posted May 30, 2021 - 00:46 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).