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        SMS Delivery Delays to China Mobile Network in China

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to China Mobile network in China. This incident has been resolved.
        Posted Sep 21, 2022 - 13:51 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to China Mobile network in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 21, 2022 - 13:33 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to China Mobile network in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 21, 2022 - 11:32 PDT

        Update

        We are still experiencing the delivery delays to China Mobile network in China have resumed. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 23:29 PDT

        Update

        We are no longer observing recovery and the delivery delays to China Mobile network in China have resumed. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 15:28 PDT

        Investigating

        We are no longer observing recovery and the delivery delays to China Mobile network in China have resumed. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 11:29 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to China Mobile network in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 09:45 PDT

        Update

        We continue to experience SMS delivery delays sending messages to China Mobile network in China. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 20, 2022 - 07:48 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to China Mobile network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 20, 2022 - 06:52 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delay to China Mobile network in China. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 20, 2022 - 06:48 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).
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