SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.

Posted Jun 12, 2026 - 11:40 PDT

Monitoring

We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 12, 2026 - 09:38 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 12, 2026 - 02:52 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 11, 2026 - 22:51 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 11, 2026 - 20:35 PDT

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 11, 2026 - 19:35 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 11, 2026 - 19:33 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).