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        MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

        Incident Report for Twilio

        Update

        Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2026 - 13:22 PST

        Update

        Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 04, 2026 - 12:16 PST

        Investigating

        Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 04, 2026 - 12:15 PST
        This incident affects: CARRIER NETWORK (MMS Long Code, North America).