Intelligent Alerts unavailable

Incident Report for Twilio

Resolved

The issue with alerts has been resolved, and the service is functioning normally at this time.

Posted Apr 01, 2026 - 09:11 PDT

Monitoring

We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 01, 2026 - 08:48 PDT

Update

Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.

Posted Apr 01, 2026 - 08:27 PDT

Investigating

Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Apr 01, 2026 - 08:13 PDT