Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays to Surf Telecom Network In Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network In Brazil. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery report delays when sending messages to Surf Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).