Call Failures to Twilio France Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio France phone numbers has been resolved, and the service is functioning normally at this time.

Posted Apr 19, 2022 - 10:05 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio France phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2022 - 08:15 PDT

Update

We are observing a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 19, 2022 - 07:24 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice affecting calls to Twilio France numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 19, 2022 - 07:16 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).