SMS and MMS Delivery Delays to US Cellular Network in the United States

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to US Cellular Network in the United States. This incident has been resolved.

Posted May 23, 2023 - 15:27 PDT

Update

We are still observing recovery in when sending messages to US Cellular Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2023 - 13:31 PDT

Monitoring

We are observing recovery in when sending messages to US Cellular Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted May 23, 2023 - 13:12 PDT

Update

We continue to experience SMS and MMS delivery delays when sending messages to US Cellular Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 23, 2023 - 12:35 PDT

Update

We continue to experience SMS and MMS delivery delays when sending messages to US Cellular Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 23, 2023 - 12:32 PDT

Update

We are continuing to investigate this issue.

Posted May 23, 2023 - 09:48 PDT

Update

We continue to experience SMS and MMS delivery delays when sending messages to US Cellular Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 23, 2023 - 09:35 PDT

Update

We continue to experience SMS delivery delays when sending messages to US Cellular Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2023 - 07:37 PDT

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to US Cellular Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 23, 2023 - 06:41 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, MMS Short Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America).