Twilio Services
Issues related to Twilio’s Software
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      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Messages delayed on RCS and WhatsApp

        Incident Report for Twilio

        Resolved

        The issue has been resolved and we are no longer experiencing delays on RCS and WhatsApp messages.
        Posted May 12, 2026 - 20:36 PDT

        Update

        We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 12, 2026 - 19:55 PDT

        Update

        We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 12, 2026 - 19:02 PDT

        Investigating

        We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 12, 2026 - 18:57 PDT
        This incident affected: PROGRAMMABLE MESSAGING (RCS Messaging).