SMS Delivery Reports Delays and Failures to Telefonica Network in Peru

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Telefonica Network in Peru. This incident has been resolved.

Posted Mar 13, 2024 - 08:47 PDT

Monitoring

We are observing a recovery in SMS delivery delays and failures to Telefonica Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 13, 2024 - 06:57 PDT

Update

We continue to investigate the issue causing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 22:56 PDT

Update

We continue to investigate the issue causing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 21:22 PDT

Update

We continue to investigate the issue causing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 19:28 PDT

Investigating

After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2024 - 18:32 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Telefonica Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 16:13 PDT

Update

We continue to investigate the issue causing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 11:40 PDT

Update

We continue to investigate the issue causing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2024 - 09:39 PDT

Investigating

We are experiencing SMS delivery delays and failures to Telefonica Network in Peru. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2024 - 08:41 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).