SMS Delivery Failures To T-Mobile Network In The US via Subset of Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to the T-Mobile Network in the US via a subset of longcodes. This incident has been resolved.

Posted May 08, 2023 - 05:30 PDT

Monitoring

We are observing successful SMS delivery to the T-Mobile Network in the US via a subset of longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 08, 2023 - 05:15 PDT

Update

We are still experiencing SMS delivery failures to the T-Mobile Network in the US via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 08, 2023 - 02:48 PDT

Update

We are still experiencing SMS delivery failures to the T-Mobile Network in the US via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 08, 2023 - 00:49 PDT

Investigating

We are experiencing SMS delivery failures to T-Mobile Network In the US via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 07, 2023 - 23:49 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).