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        SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.
        Posted Feb 11, 2025 - 21:13 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 11, 2025 - 18:56 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 11, 2025 - 17:31 PST

        Investigating

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2025 - 16:30 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 11, 2025 - 14:37 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 11, 2025 - 12:49 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Feb 11, 2025 - 10:51 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2025 - 09:54 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).