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        REST API errors sending and receiving WhatsApp messages

        Incident Report for Twilio

        Resolved

        The issue with WhatsApp is resolved and messages are flowing normally at this time. Outbound messages that were sent during this window were queued and have all been delivered.
        Posted Aug 19, 2019 - 20:02 PDT

        Update

        We are continuing to investigate the elevated level of errors we are seeing sending and receiving WhatsApp messages.
        Posted Aug 19, 2019 - 18:47 PDT

        Investigating

        Our monitoring system has detected an elevated level of errors sending and receiving WhatsApp messages. Our engineers are investigating.
        Posted Aug 19, 2019 - 18:00 PDT
        This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).
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