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        SMS Delivery Delays to Movistar Network in Mexico

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. This incident has been resolved.
        Posted Dec 30, 2023 - 06:16 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 30, 2023 - 04:13 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 30, 2023 - 03:04 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 30, 2023 - 01:13 PST

        Investigating

        We are again seeing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 30, 2023 - 00:14 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 22:17 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 18:50 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 16:52 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 29, 2023 - 15:47 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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