Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.

Posted Oct 23, 2026 - 20:43 PDT

Monitoring

We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2026 - 18:41 PDT

Update

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2026 - 16:29 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 23, 2026 - 15:26 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).