SMS Delivery Failures To and From a Subset of Twilio Phone Numbers in Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures To and From a subset of Twilio phone numbers in Chile. This incident has been resolved.

Posted Apr 17, 2025 - 11:34 PDT

Monitoring

We are observing successful SMS delivery To and From a subset of Twilio phone numbers in Chile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 17, 2025 - 09:34 PDT

Investigating

We are experiencing SMS delivery failures To and From a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 17, 2025 - 08:36 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).