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        SMS Delivery Delays to Telekom Network in South Africa

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Telekom Network in South Africa. This incident has been resolved.
        Posted May 13, 2024 - 09:37 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Telekom Network in South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 13, 2024 - 07:37 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Telekom Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 13, 2024 - 05:43 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).