Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Claro Network In Puerto Rico
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Claro network in Puerto Rico. This incident has been resolved.
Update
We continue to observe successful SMS delivery when sending messages to Claro network in Puerto Rico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery when sending messages to Claro network in Puerto Rico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Claro network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Claro network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Claro network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Claro network in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).