SMS Delivery delays to Indonesia XL Axiata

Incident Report for Twilio

Resolved

The service has recovered fully. This incident is now resolved.

Posted Oct 30, 2020 - 00:58 PDT

Monitoring

We are observing successful SMS delivery to Indonesia XL Axiata for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2020 - 23:17 PDT

Update

We are experiencing SMS delivery delays when sending messages to Indonesia XL Axiata. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 29, 2020 - 19:40 PDT

Update

We are experiencing SMS delivery delays when sending messages to Indonesia XL Axiata. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2020 - 17:40 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Indonesia XL Axiata. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 29, 2020 - 16:41 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).