SMS Delivery Delays to TeleMob Network in Burkina Faso

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. This incident has been resolved.

Posted Aug 18, 2025 - 19:06 PDT

Update

We continue to observe recovery in SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 18, 2025 - 17:18 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 18, 2025 - 15:16 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Aug 18, 2025 - 13:16 PDT

Update

We are experiencing SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 18, 2025 - 12:10 PDT

Investigating

Our monitoring systems have detected a potential issue SMS delays in Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 18, 2025 - 12:02 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).