MMS Delivery Failures To And From Multiple US Networks

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery to and from multiple US networks. This incident has been resolved.

Posted Oct 10, 2025 - 06:07 PDT

Monitoring

We are observing successful MMS delivery to and from multiple US networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2025 - 04:32 PDT

Update

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 10, 2025 - 03:08 PDT

Update

We are continuing to investigate this issue.

Posted Oct 10, 2025 - 02:22 PDT

Investigating

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 10, 2025 - 02:16 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).