Issues with public SIP TCP and TLS for some customers in regions br1, ie1, de1, au1

Incident Report for Twilio

Resolved

SIP TCP and TLS issues has been resolved and our SIP Trunk/Domain product's are operating normally at this time.

Posted May 14, 2020 - 08:16 PDT

Investigating

We are investigating SIP TCP and TLS issues with our SIP Trunk/Domain product for customers who utilize the br1, ie1, de1 and au1 data centers for traffic. We are working on this and expect to have an update for you as soon as possible .

Posted May 14, 2020 - 07:45 PDT

This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (SIP Interface).