Some unverified toll-free numbers experiencing deliverability issues

Incident Report for Twilio

Resolved

Our Team has reviewed the deliverability issues impacting unverified toll-free numbers and the environment is operating normally. This incident has been resolved. and Programmable Messaging is operating normally at this time.

Posted Oct 07, 2022 - 13:47 PDT

Update

Some unverified toll-free numbers sending under the allowed message thresholds have reported receiving 30032 errors. We have another update in 1 hour or as soon as more information is received.

Posted Oct 07, 2022 - 13:00 PDT

Investigating

We've become aware of a potential issue with Programmable Messaging with toll free numbers messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 07, 2022 - 12:51 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).