SMS Delivery Delays to Cellular USA network

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Cellular USA network. This incident has been resolved.

Posted Nov 21, 2020 - 12:43 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 21, 2020 - 12:31 PST

Monitoring

We are observing successful SMS delivery to Cellular USA network for the last 20 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Nov 21, 2020 - 11:41 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Cellular USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 21, 2020 - 11:06 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).