Inbound Call Failures to a Subset of Twilio Indonesian Phone Numbers

Incident Report for Twilio

Resolved

We are no longer seeing inbound call failures to Twilio Indonesian phone numbers. This incident has been resolved.

Posted May 16, 2024 - 03:47 PDT

Monitoring

We are seeing recovery with the issue causing inbound call failures to a Subset of Twilio Indonesian phone numbers. Our Engineers are actively monitoring this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 16, 2024 - 01:53 PDT

Investigating

The issue causing inbound call failures to a Subset of Twilio Indonesian Phone Numbers phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 16, 2024 - 00:58 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).